Privacy Policy

Last updated: June 2025

SIA HOME ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and what choices you have.

By using siahomelab.com, you agree to the practices described in this policy.

1 - Information We Collect

Information you provide directly

When you place an order, create an account, or contact us, we collect:

• Name and email address
• Shipping and billing address
• Payment information (processed securely through our payment provider — we never store full card details)
• Order history and preferences
• Any messages or inquiries you send us
• IP address and browser type
• Pages visited and time spent on site
• Referring URLs
• Device and operating system information
• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and requests
• Improve our website and product offering
• Send marketing communications, if you have opted in
• Essential cookies — required for the website to function (cart, checkout, login)
• Analytics cookies — help us understand site traffic and behavior (Google Analytics)
• Marketing cookies — used to deliver relevant advertising, if applicable
• Payment processors (to handle transactions securely)
• Shipping carriers (to deliver your order)
• Email service providers (to send order and marketing communications)
• Analytics providers (to understand website performance)
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Email: siahome.wa@gmail.com
• Address: 13220 97th AVE NE, Kirkland, WA 98034

Information collected automatically

When you visit our website, we automatically collect certain technical information:

This information is collected through cookies and similar technologies. See our Cookie section below for more detail.

2 - How We Use Your Information

We use your information to:

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3 - Cookies

Our website uses cookies to improve your browsing experience and understand how visitors interact with our site. Cookies are small text files stored on your device.

We use:

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to complete a purchase.

4 - Data Sharing

We share your information only with trusted third parties who help us operate our business:

All third parties are required to handle your data in accordance with applicable privacy laws.

5 - Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like your data deleted, please contact us at info@siahomelab.com

6 - Your Rights

Depending on your location, you may have the right to:

To exercise any of these rights, contact us at siahome.wa@gmail.com. We will respond within 30 days.

Opting out of marketing emails

Every marketing email we send includes an unsubscribe link. You can also opt out by emailing us directly at siahome.wa@gmail.com.

7 - Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure. If you have concerns about the security of your information, please contact us.

8 - Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9 - Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10 - Contact

Questions about this policy? We're happy to help.